Business Intelligence (BI) refers to technologies, systems, applications, and practices for the collection, integration, analysis, and presentation of business information to support fact-based and intelligent business decision making to guide individuals, departments, organizations, and/or markets.
Effective BI systems should:
Provide historical, current, and predictive views of business operations, most often using data that has been gathered into a data warehouse or a data mart and occasionally working from live operational data.
Support various formats for reporting, dash-boarding, interactive "slice-and-dice" analyses capabilities, visualization, and ad hoc data mining
Integrate data to support one or more of the following strategies:
Operational Process Management
Financial Management
Marketing Management
Sales Management
Human Resource Management
Change Management
Project Management
Quality Management
Information Technology Transformation and Optimization
Customer Relationship Management
Supply Chain Management
FTI has the expertise to Create, Implement, Maintain, and Support effective internal and/or external BI solutions in any or all of the following: